SharePoint Managed Service Plans


Pricing and Packages
SharePoint MSP plans are offered in packages based on server and user counts to make budgeting simple.

Day to Day SharePoint management for less than the cost of a full-time employee

  • Reliable - SharePoint management when you need it
  • Expertise - Expertise always available 24x7
  • Cost Management - Know what your SharePoint support costs are month to month
  • Reporting - Monthly reports to keep you informed and provide more effective audit trails

Office 365

Feature
Office365
Office365 Premium
Cost per User per month
$8.00
$20.00
 
 
 
Security and Stability
 
 
 
 
 
1. User & Permissions Management
 
 
 
 
2. Site Provisioning
 
3. Site Collection Provisioning
 
 
 
 
Data Backups and Optimization
 
 
 
 
 
4. 20GB Online Backup Storage per Server
 
 
5. Monthly Farm Backup & SQL Snapshots
 
 
6. Monitor Health Analyzer Address Issues
 
 
7. Monitor SharePoint Error Log Address Issues
 
 
8. Quarterly Database Maintenance
 
 
9. Fragmented Indexes
 
 
10. Monitor DB Size
 
 
11. Shrink Unused space
 
 
    Quarterly Monitor Large Lists
    Quarterly Monitor Large Content Databases
Support
 
 
 
 
 
12. 2 Hours of Business Hours Email Support Per Month
 
13. Unlimited Emailed Tickets Support
 
14. Unlimited Business Hours Phone Support
 
 
15. Unlimited After Hours Phone Support
 
 
Project Work
 
 
 
 
 
16. 2 Hours of Professional Services
 
17. 5 Hours of Professional Services
 
 

*15 user minimum required

Bronze

Feature
Bronze
Cost per User per month
$5.00
 
 
Security and Stability
 
 
 
1. User & Permissions Management
 
 
 
2. Site Provisioning
 
3. Site Collection Provisioning
 
 
 
Data Backups and Optimization
 
 
 
4. 20GB Online Backup Storage per Server
5. Monthly Farm Backup & SQL Snapshots
 
6. Monitor Health Analyzer Address Issues
 
7. Monitor SharePoint Error Log   Address Issues
 
8. Quarterly Database Maintenance
 
9. Fragmented Indexes
 
10. Monitor DB Size
 
11. Shrink Unused space
 
    Quarterly Monitor Large Lists
 
    Quarterly Monitor Large Content Databases
 
Support
 
 
 
12. 2 Hours of Business Hours Email Support Per Month
13. Unlimited Emailed Tickets Support
 
14. Unlimited Business Hours Phone Support
 
15. Unlimited After Hours Phone Support
 
Project Work
 
 
 
16. 2 Hours of Professional Services
 
17. 5 Hours of Professional Services
 

*15 user minimum required

Silver

Feature
Silver
Cost per User per month
$14.00
 
 
Security and Stability
 
 
 
1. User & Permissions Management
 
 
2. Site Provisioning
 
3. Site Collection Provisioning
 
 
 
Data Backups and Optimization
 
 
 
4. 20GB Online Backup Storage per Server
5. Monthly Farm Backup & SQL Snapshots
6. Monitor Health Analyzer Address Issues
7. Monitor SharePoint Error Log Address Issues
 
8. Quarterly Database Maintenance
 
9. Fragmented Indexes
 
10. Monitor DB Size
 
11. Shrink Unused space
 
    Quarterly Monitor Large Lists
 
    Quarterly Monitor Large Content Databases
 
Support
 
 
 
12. 2 Hours of Business Hours Email Support Per Month
13. Unlimited Emailed Tickets Support
 
14. Unlimited Business Hours Phone Support
 
15. Unlimited After Hours Phone Support
 
Project Work
 
 
 
16. 2 Hours of Professional Services
 
17. 5 Hours of Professional Services
 

*15 user minimum required

Gold

Feature
Gold
Cost per User per month
$30.00
 
 
Security and Stability
 
 
 
1. User & Permissions Management
 
 
2. Site Provisioning
3. Site Collection Provisioning
 
 
 
Data Backups and Optimization
 
 
 
4. 20GB Online Backup Storage per Server
5. Monthly Farm Backup & SQL Snapshots
6. Monitor Health Analyzer Address Issues
7. Monitor SharePoint Error Log Address Issues
8. Quarterly Database Maintenance
9. Fragmented Indexes
10. Monitor DB Size
11. Shrink Unused space
    Quarterly Monitor Large Lists
 
    Quarterly Monitor Large Content Databases
 
Support
 
 
 
12. 2 Hours of Business Hours Email Support Per Month
 
13. Unlimited Emailed Tickets Support
14. Unlimited Business Hours Phone Support
 
15. Unlimited After Hours Phone Support
 
Project Work
 
 
 
16. 2 Hours of Professional Services
17. 5 Hours of Professional Services
 

*15 user minimum required

Platinum

Feature
Platinum
Cost per User per month
$44.00
 
 
Security and Stability
 
 
 
1. User & Permissions Management
 
2. Site Provisioning
3. Site Collection Provisioning
 
 
Data Backups and Optimization
 
 
 
4. 20GB Online Backup Storage per Server
5. Monthly Farm Backup & SQL Snapshots
6. Monitor Health Analyzer Address Issues
7. Monitor SharePoint Error Log Address Issues
8. Quarterly Database Maintenance
9. Fragmented Indexes
10. Monitor DB Size
11. Shrink Unused space
    Quarterly Monitor Large Lists
    Quarterly Monitor Large Content Databases
Support
 
 
 
12. 2 Hours of Business Hours Email Support Per Month
 
13. Unlimited Emailed Tickets Support
14. Unlimited Business Hours Phone Support
15. Unlimited After Hours Phone Support
Project Work
 
 
 
16. 2 Hours of Professional Services
 
17. 5 Hours of Professional Services

*15 user minimum required

Compare PlansPricing with Existing Network MSP Plan

Feature
Office365
Office365 Premium
Bronze
Silver
Gold
Platinum
Cost per User per month
$8.00
$20.00
$5.00
$14.00
$30.00
$44.00
 
 
 
 
 
 
 
Security and Stability
 
 
 
 
 
 
 
 
 
 
 
 
 
1. User & Permissions Management
 
 
 
 
 
 
 
 
 
2. Site Provisioning
 
 
 
3. Site Collection Provisioning
 
 
 
 
 
 
 
 
 
 
 
Data Backups and Optimization
 
 
 
 
 
 
 
 
 
 
 
 
 
4. 20GB Online Backup Storage per Server
 

 









5. Monthly Farm Backup & SQL Snapshots
 

 

 







6. Monitor Health Analyzer   Address Issues
 

 

 







7. Monitor SharePoint Error Log   Address Issues
 

 

 

 





8. Quarterly Database Maintenance
 
 
 
 
9. Fragmented Indexes
 
 
 
 
10. Monitor DB Size
 
 
 
 
11. Shrink Unused space
 
 
 
 
    Quarterly Monitor Large Lists
 
 
 
    Quarterly Monitor Large Content     Databases




 

 

 



Support
 
 
 
 
 
 
 
 
 
 
 
 
 
12. 2 Hours of Business Hours Email Support Per Month


 





 

 

13. Unlimited Emailed Tickets Support
 



 

 





14. Unlimited Business Hours Phone Support
 

 

 

 

 



15. Unlimited After Hours Phone Support
 

 

 

 

 



Project Work
 
 
 
 
 
 
 
 
 
 
 
 
 
16. 2 Hours of Professional Services
 



 

 



 

17. 5 Hours of Professional Services
 

 

 

 

 



*15 user minimum required

Bronze

Feature
Bronze
Cost per Server per month
$59.00
Cost per User per month
$5.00
Server Maintenance
 
1. 24x7 Monitoring
   Server Performance and Uptime
   Monitor CPU Utilization
   Memory Utilization
   Hard Disk Space
   Patch Management (Includes OS & SharePoint)
 
Security and Stability
 
2. Antivirus Update Checking
3. Antivirus Software
 
4. User & Permissions Management
 
5. Malware/Virus Cleanups
 
7. Site Collection Provisioning
 
Data Backups and Optimization
 
8. 20GB Online Backup Storage per Server
9. Monthly Farm Backup & SQL Snapshots
 
10. Monitor Health Analyzer & Address Issues
 
11. Monitor SharePoint Error Log & Address Issues
 
12. Quarterly Database Maintenance
 
13. Fragmented Indexes
 
14. Monitor DB Size
 
15. Shrink Unused space
 
   Quarterly Monitor Large Lists
 
   Quarterly Monitor Large Content Databases
 
Support
 
16. 2 Hours of Business Hours Email Support
17. Unlimited Emailed Tickets Support
 
18. 2 Hours of Business Hours Phone Support per User/Server
 
19. Unlimited Business Hours Phone Support
 
20. Unlimited After Hours Phone Support
 
Project Work
 
21. 2 Hours of Professional Services
 
22. 5 Hours of Professional Services
 
23. Additional Project Hours
$180/hr

*15 user minimum required

Silver

Feature
Silver
Cost per Server per month
$159.00
Cost per User per month
$14.00
Server Maintenance
 
1. 24x7 Monitoring
   Server Performance and Uptime
   Monitor CPU Utilization
   Memory Utilization
   Hard Disk Space
   Patch Management (Includes OS & SharePoint)
 
Security and Stability
 
2. Antivirus Update Checking
3. Antivirus Software
4. User & Permissions Management
5. Malware/Virus Cleanups
 
7. Site Collection Provisioning
 
Data Backups and Optimization
 
8. 20GB Online Backup Storage per Server
9. Monthly Farm Backup & SQL Snapshots
10. Monitor Health Analyzer & Address Issues
11. Monitor SharePoint Error Log & Address Issues
 
12. Quarterly Database Maintenance
 
13. Fragmented Indexes
 
14. Monitor DB Size
 
15. Shrink Unused space
 
   Quarterly Monitor Large Lists
 
   Quarterly Monitor Large Content Databases
 
Support
 
16. 2 Hours of Business Hours Email Support
17. Unlimited Emailed Tickets Support
 
18. 2 Hours of Business Hours Phone Support per User/Server
 
19. Unlimited Business Hours Phone Support
 
20. Unlimited After Hours Phone Support
 
Project Work
 
21. 2 Hours of Professional Services
 
22. 5 Hours of Professional Services
 
23. Additional Project Hours
$150/hr

*15 user minimum required

Gold

Feature
Gold
Cost per Server per month
$199.00
Cost per User per month
$30.00
Server Maintenance
 
1. 24x7 Monitoring
   Server Performance and Uptime
   Monitor CPU Utilization
   Memory Utilization
   Hard Disk Space
   Patch Management (Includes OS & SharePoint)
Security and Stability
 
2. Antivirus Update Checking
3. Antivirus Software
4. User & Permissions Management
5. Malware/Virus Cleanups
7. Site Collection Provisioning
 
Data Backups and Optimization
 
8. 20GB Online Backup Storage per Server
9. Monthly Farm Backup & SQL Snapshots
10. Monitor Health Analyzer & Address Issues
11. Monitor SharePoint Error Log & Address Issues
12. Quarterly Database Maintenance
13. Fragmented Indexes
14. Monitor DB Size
15. Shrink Unused space
   Quarterly Monitor Large Lists
 
   Quarterly Monitor Large Content Databases
 
Support
 
16. 2 Hours of Business Hours Email Support
 
17. Unlimited Emailed Tickets Support
 
18. 2 Hours of Business Hours Phone Support per User/Server
19. Unlimited Business Hours Phone Support
 
20. Unlimited After Hours Phone Support
 
Project Work
 
21. 2 Hours of Professional Services
22. 5 Hours of Professional Services
 
23. Additional Project Hours
$140/hr

*15 user minimum required

Platinum

Feature
Platinum
Cost per Server per month
$299.00
Cost per User per month
$44.00
Server Maintenance
 
1. 24x7 Monitoring
   Server Performance and Uptime
   Monitor CPU Utilization
   Memory Utilization
   Hard Disk Space
   Patch Management (Includes OS & SharePoint)
Security and Stability
 
2. Antivirus Update Checking
3. Antivirus Software
4. User & Permissions Management
5. Malware/Virus Cleanups
7. Site Collection Provisioning
 
 
 
Data Backups and Optimization
 
8. 20GB Online Backup Storage per Server
9. Monthly Farm Backup & SQL Snapshots
10. Monitor Health Analyzer & Address Issues
11. Monitor SharePoint Error Log & Address Issues
12. Quarterly Database Maintenance
13. Fragmented Indexes
14. Monitor DB Size
15. Shrink Unused space
   Quarterly Monitor Large Lists
   Quarterly Monitor Large Content Databases
Support
 
16. 2 Hours of Business Hours Email Support
 
17. Unlimited Emailed Tickets Support
18. 2 Hours of Business Hours Phone Support per User/Server
 
19. Unlimited Business Hours Phone Support
20. Unlimited After Hours Phone Support
Project Work
 
21. 2 Hours of Professional Services
 
22. 5 Hours of Professional Services
$120/hr

*15 user minimum required

Compare PlansPricing without an Existing Network MSP Plan

Feature
Bronze
Silver
Gold
Platinum
Cost per Server per month
$59.00
$159.00
$199.00
$299.00
Cost per User per month
$5.00
$14.00
$30.00
$44.00
Server Maintenance
 
 
 
 
1. 24x7 Monitoring
   Server Performance and Uptime
   Monitor CPU Utilization
   Memory Utilization
   Hard Disk Space
   Patch Management (Includes OS & SharePoint)
 
 
Security and Stability
 
 
 
 
2. Antivirus Update Checking
3. Antivirus Software
 
4. User & Permissions Management
 
5. Malware/Virus Cleanups
 
 
7. Site Collection Provisioning
 
 
 
Data Backups and Optimization
 
 
 
 
8. 20GB Online Backup Storage per Server
9. Monthly Farm Backup & SQL Snapshots
 
10. Monitor Health Analyzer & Address Issues
 
11. Monitor SharePoint Error Log & Address Issues
 
 
12. Quarterly Database Maintenance
 
 
13. Fragmented Indexes
 
 
14. Monitor DB Size
 
 
15. Shrink Unused space
 
 
   Quarterly Monitor Large Lists
 
 
 
   Quarterly Monitor Large Content Databases
 
 
 
Support
 
 
 
 
16. 2 Hours of Business Hours Email Support
 
 
17. Unlimited Emailed Tickets Support
 
 
 
18. 2 Hours of Business Hours Phone Support per User/Server
 
 
 
19. Unlimited Business Hours Phone Support
 
 
 
20. Unlimited After Hours Phone Support
 
 
 
Project Work
 
 
 
 
21. 2 Hours of Professional Services
 
 
 
22. 5 Hours of Professional Services
 
 
 
23. Additional Project Hours
$180/hr
$150/hr
$140/hr
$120/hr

*15 user minimum required